FAQ
Frequently asked questions and important information. Everything you need to know before you call.
How much does a typical service cost?
We provide a vast number of services all with different costs. Distance, truck used, and varity of service all factor into the cost. Contact us for a free estimate of your unique services.
Can I ride with the truck driver?
For safety and capacity questions regarding riding in the cab, please discuss your needs directly with our dispatcher when you place your call.
Do I need to be present during the towing process?
Generally, it is best to be present to verify ownership, hand over the keys, and sign any necessary paperwork. If you cannot be present, please let us know when booking so we can coordinate key handoff and access instructions.
How long will it take for a truck to get to me?
Response times vary depending on traffic and your exact location within our service area, but we prioritize quick response times. (For example, clients often experience prompt arrivals within 20–30 minutes).
Do I have to pay extra for mileage?
Towing rates typically factor in distance, especially for specialized services like our Long Distance Towing. Our team will provide clear, transparent pricing when you call.
Are you available on weekends or holidays?
Yes! Berlanga Towing operates 24 hours a day, 7 days a week, including weekends and holidays.
What information should I provide when I call?
To help us dispatch the right truck quickly, please provide:
Your current exact location or nearest landmark.
The make, model, and year of your vehicle.
The issue you’re facing (e.g., breakdown, accident, lockout, flat tire, stuck in mud).
Your drop-off destination (if towing is needed).
What types of cars do you tow?
We handle a wide range of vehicles, including:
Light & Medium-Duty Vehicles: Sedans, coupes, SUVs, vans, and small trucks.
High-End & Luxury Cars: Classic cars, sports cars, and low-clearance vehicles via flatbed transport.
Motorcycles: Specialized bike transport equipment.
Heavy/Bulky Items: Equipment and materials hauling.
What areas do you serve?
We serve central and coastal Florida counties, including:
Hillsborough County
Pinellas County
Polk County
Manatee County
Pasco County
Osceola County
Orange County
Seminole County
Lake County
